Disclaimer

The products offered in this web site are promoted by Ecomist Systems Pty Ltd (ABN 72 607 352 296). All warranties in relation to products are covered by relative suppliers or manufacturers. Ecomist Systems Limited (New Zealand), the owner of the Intellectual Property Rights and Copyrights in all Ecomist products, do not endorse or warrant any products other than those supplied under the Ecomist® brand name.


Privacy Policy

At Ecomist we are committed to protecting your privacy.

The information we collect are names, addresses, phone numbers, email addresses, and the information necessary to fulfil any order you have placed. At Ecomist we take great care to protect all of your personal or company information from misuse, loss, unauthorised access, modification or disclosure and will only use it to fulfil the order. 

The information we hold is accurate and up to date to the best of our knowledge. You can request access to view or make changes to any of your personal information that we hold by contacting us on 1800 243 500.


Shipping and Delivery Policy

We deliver our products using Direct Freight. Shipping costs are a flat rate of $12 + GST and will be added to the order before checkout. Orders are dispatched within 2 business days. Shipping times are estimate at between 1 and 7 business days, depending on your location.

We are not able to deliver on weekends or Australian public holidays.

In the unlikely event that an order is not received, please contact us via orders@ecomist.com.au as soon as possible so that we may trace your delivery through our track and trace system. 

We cannot accept responsibility if you provide the wrong delivery address has been provided and orders will incur an additional fee to re deliver. 


Shipping Destinations & Pricing 

All prices are in Australian Dollars

Ecomist ships goods Australia wide, however at this time we do NOT accept international orders through our website. Please contact us on 02 9417 2211 to enquire about a special order.


Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t performed as advertised.


Security Policy

When purchasing from Ecomist, card details are transmitted through a secure server using PAYWAY. Card data is not hosted by Ecomist after processing.